Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and services provided by Cookie Analytix Private Limited ("Company", "we", "our", or "us"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Description of Services

Cookie Analytix Private Limited provides data analytics, visualization, and artificial intelligence solutions for businesses. Our services include but are not limited to:

• Data visualization and business intelligence solutions
• Artificial intelligence and machine learning implementations
• Data analytics and reporting services
• Consulting and advisory services
• Training and support services

The specific scope, deliverables, and terms of any engagement will be defined in a separate service agreement or statement of work.

3. User Responsibilities

When using our website and services, you agree to:

• Provide accurate, current, and complete information when requested
• Use our services only for lawful purposes and in accordance with these Terms
• Not engage in any activity that interferes with or disrupts our services
• Not attempt to gain unauthorized access to our systems or networks
• Not reproduce, duplicate, copy, sell, or exploit any portion of our services without express permission
• Comply with all applicable laws and regulations

4. Intellectual Property Rights

All content, features, and functionality on our website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Cookie Analytix Private Limited or its licensors and are protected by intellectual property laws.

You may not use, reproduce, modify, distribute, or create derivative works from our content without our prior written consent. Our trademarks, service marks, and logos may not be used without our express permission.

5. Client Deliverables

For client engagements, intellectual property rights to deliverables will be governed by the specific terms outlined in the applicable service agreement. Unless otherwise agreed in writing:

• We retain ownership of our proprietary tools, methodologies, and pre-existing intellectual property
• Upon full payment, clients receive a license to use deliverables for their internal business purposes
• Confidential information shared during engagements will be protected according to confidentiality provisions

6. Confidentiality

We understand the sensitive nature of business data and information. We commit to maintaining the confidentiality of all client information and will not disclose such information to third parties without consent, except as required by law or as necessary to perform our services.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Cookie Analytix Private Limited and its directors, employees, partners, agents, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or business opportunities
• Any damages arising from your use of or inability to use our services
• Any damages resulting from unauthorized access to or alteration of your data

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount paid by you, if any, for accessing our services during the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that our services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of any information obtained through our services

9. Indemnification

You agree to indemnify, defend, and hold harmless Cookie Analytix Private Limited and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your violation of these Terms
• Your use of our services
• Your violation of any rights of a third party
• Any content or data you submit or transmit through our services

10. Termination

We reserve the right to suspend or terminate your access to our website and services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.

For client engagements, termination provisions will be governed by the applicable service agreement.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall first be attempted to be resolved through good faith negotiations. If a dispute cannot be resolved through negotiation, it shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamilnadu, India.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after any modifications constitutes your acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Cookie Analytix Private Limited regarding your use of our services and supersede all prior agreements and understandings.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Cookie Analytix Private Limited
Email: legal@cookieanalytix.com
Address: Coimbatore, Tamilnadu, India